Introduction:
Hermes is a well-known delivery service in Germany, known for its efficient and reliable parcel delivery services. One common question that arises among customers is how often Hermes attempts to deliver a package before returning it to the sender. In this article, we will explore the various aspects of Hermes delivery attempts, storage periods, and options available to customers.
Hermes delivery attempts:
When a Hermes courier attempts to deliver a package to a recipient, they will typically make three delivery attempts on consecutive working days. If the recipient is not available to accept the parcel after three attempts, the package will be returned to the Hermes distribution center.
Hermes storage periods:
Once a package is returned to the Hermes distribution center, it will be stored for a certain period before being returned to the sender. The storage period in a Hermes parcel shop is typically 10 working days or 14 calendar days. This means that customers have a limited time frame to collect their package from the parcel shop before it is sent back.
Calculation example:
For example, if a package arrives at a Hermes parcel shop on February 13, 2025, the storage period will end two weeks later on February 27, 2025. It is important for customers to be aware of these storage periods to ensure they collect their packages in time.
Hermes delivery options:
In some cases, customers may not be available to receive their package during the delivery attempts. In such situations, Hermes offers alternative delivery options, such as delivering the package to a neighbor or a designated safe place. Customers can also choose to have the package redelivered on a specific date or collect it from a nearby Hermes parcel shop.
Hermes delivery timeframes:
Hermes couriers typically operate within specific timeframes for delivery attempts. While the exact times may vary depending on the courier and the location, customers can usually expect their packages to be delivered during regular working hours.
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